Article 1: Purpose
The purpose of these general conditions is to define the rights and obligations of the parties within the framework of online sales on the company’s website.
These general conditions express all the obligations of the parties.
ARTICLE 2: Purchase of course
To be able to purchase a course, the client must be at least 18 years old and have legal capacity or, if he is a minor, be able to justify the agreement of his legal representatives.
The customer will be asked to provide information enabling him to be identified by completing the form available on the site. The customer must complete the mandatory fields for his order to be processed by the company.
The information that the customer provides to the company when placing an order must be complete, accurate and up to date. The company reserves the right to ask the customer to confirm, by any appropriate means, his identity, his eligibility, and the information communicated.
ARTICLE 3: Price
Prices are in US dollars.
Online payment can be made by credit card, PayPal or Stripe.
The company reserves the right to modify its prices at any time but commits to apply the prices indicated at the time of the order, subject to availability on that date.
ARTICLE 4: Method of payment
To pay for his order, the customer has different payment methods. The customer guarantees the company that he has the necessary authorizations to use the payment method chosen by him, when validating his order basket.
The company reserves the right to suspend any order management and any delivery in the event of refusal of authorization of payment by bank card from officially accredited bodies or in the event of non-payment. The seller reserves the right to refuse to make a delivery or to honor an order from a customer who has not fully or partially paid a previous order or with whom a payment dispute is being administered.
ARTICLE 5: Proof of the transaction
The computerized registers, kept in the computer systems of the seller under reasonable security conditions, will be considered as proof of communications, orders, and payments between the parties. The archiving of purchase orders and invoices is carried out on a reliable and durable medium which can be produced as proof.
ARTICLE 6: Information on training
The courses are described and presented with the greatest possible accuracy. However, if errors or omissions may have occurred in this presentation, the seller cannot be held liable. The photographs of the training sessions are not contractual.
ARTICLE 7: Delivery
The customer can directly consult or download his training as soon as the price of the checkout cart has been paid.
Other products such as certifications are delivered to the address indicated by the customer, who must ensure its accuracy. Any package or mail returned to the company because of an incorrect or incomplete delivery address will be reshipped at the customer’s expense.
ARTICLE 8: Right of withdrawal
The customer has 30 days from the date of purchase of the training to inform the company of his wish to make use of his right of cancellation. After this period no reimbursement will be authorized. The customer must, during this period, contact the customer service by email to make known his unequivocal desire to benefit from the reimbursement of his purchase.
ARTICLE 9: Refund
Once the customer has contacted our customer service to request a refund, it will be processed by our accounting department. You will need to allow approximately 7 working days from your request to get your refund.
The customer will be refunded via the means of payment he used during his purchase, that is to say, he will be refunded to his Paypal account, Stripe account or to his bank account. The company is not responsible for “value date” delays related to bank processing.
ARTICLE 10: Legal guarantee of conformity and legal guarantee against hidden defects
The company guarantees the conformity of the goods with the contract, allowing the customer to make a request under the legal guarantee of conformity.
ARTICLE 11: Intellectual property
The company holds the rights of use on all the elements accessible on the site, in particular the texts, graphics, logo, icons, sounds, software. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited without prior written authorization. Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of the law.
Anyone giving their access code to the training platform to a third party will have their access permanently suspended.
It is strictly forbidden to distribute, reproduce (whatever the means and medium) or make copies of the training courses under penalty of prosecution by the company. Only the customer can download the training they have purchased and use it for personal use.
ARTICLE 12: Major forces
All circumstances beyond the control of the parties preventing the performance under normal conditions of their obligations are considered as grounds for exemption from the obligations of the parties and result in their suspension.
The party invoking the circumstances referred to above must immediately notify the other party of their occurrence, as well as of their disappearance. All irresistible facts or circumstances, external to the parties, unforeseeable, unavoidable, beyond the control of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts, will be considered as force majeure. Expressly, the following are particularly considered as force majeure or fortuitous events: the blocking of means of transport or supplies, earthquakes, fires, storms, floods, lightning, the shutdown of telecommunication networks or difficulties specific to telecommunication networks external to customers.
The parties will come together to examine the impact of the event and agree on the conditions under which the execution of the contract will be continued. If the force majeure event lasts longer than three months, these general conditions may be terminated by the injured party.
